Frequently asked questions

We offer custom printed white paperboard and non-woven bags. Choose a material on the product pages to view sizes, base prices and the design preview.

The minimum order is 100 bags for both materials. Enter at least 100 pieces when submitting an inquiry.

Describe the dimensions, printing, handles and finish you need in your inquiry. Specifications outside the listed price table require a separate quotation and confirmation of feasibility.

Discuss your needs with our sales team. Blank samples, digital proofs or pre-production samples can be discussed; availability, sample fees and delivery charges are confirmed individually.

Product base prices are maintained in USD. You can switch to EUR or GBP for an indicative conversion using ECB reference rates, with the rate date shown on the page. The main price is the batch total for the selected size and quantity. Shipping is extra; printing scope, taxes and duties require confirmation. Final quotations and PayPal conversion or fees may differ.

No. Shipping is charged separately and quoted based on the delivery address and order quantity. Include your destination in the inquiry so we can confirm delivery options and costs.

Production takes 7–25 working days, depending on order quantity. Confirm the production start and schedule with our team when finalizing the quote, artwork and deposit. Shipping time is additional.

Our main markets are the United States, Germany, the United Kingdom and France. Customers elsewhere can select Other in the inquiry. Delivery availability, freight and import terms are confirmed in the quotation.

We accept PayPal: 50% deposit and the remaining 50% before dispatch. Payment is arranged after quotation confirmation. This website currently collects inquiries and does not take online payments.

Submitting saves your requirements and generates an inquiry reference. No payment is taken. Final pricing, specifications, artwork, delivery terms and payment are agreed with our team before production.

Yes. On a product page, choose a bag colour and upload your logo and optional pattern. Select a layer to drag, resize or rotate it. The preview shows a fixed front view, not a rotatable 3D model.

The designer accepts PNG and JPG; a transparent PNG works best for logos. Additional production artwork can be PNG, JPG or PDF. Each file can be up to 10 MB, with a 20 MB combined limit including the design files and preview.

The preview helps communicate your design. Colours, material, dimensions and print coverage must be confirmed in the production proof before printing. Use artwork you have the right to reproduce.

Design files stay in the browser tab until you choose Submit inquiry and agree to send them. Submission includes the uploaded logo, pattern and generated preview. If you use the email fallback, attach the files manually.

Keep the reference shown after submission and email support@yavoltene.com with that reference. If no success reference appears, check the on-screen error before trying again.